Our refund policy is as follows:

  • No Cash Refunds: Pole Sisters does not offer cash refunds for cancellations.

  • Minimum Participants: All classes require a minimum of FOUR participants to proceed. If a class is unable to meet the minimum number of participants, classes may be cancelled or rescheduled.

  • Cancellation by Pole Sisters: If a class if cancelled by Pole Sisters, participants will receive a notification of a rescheduled date or an in-studio credit to use towards future classes.

  • In-Studio Credits: Any in-studio credits will be issued directly through our booking App (Groovio) and will remain in your wallet to use towards future purchases.

  • No Rescheduling for Missed Classes: Due to limited number of available spaces in classes, if a participant cancels or misses a class, they cannot receive credits or rescheduling options.

  • Queastions? If you have any further questions or concerns, please feel free to reach out to Sandra!